Returns and Exchanges:
Not all products are eligible for return. Please read all of the conditions in this section prior to making your purchase.
For hygienic reasons, tights, body stockings and dance-belts are final sale. No exchanges or refunds will be issued for these categories. Please be careful during the checkout process to ensure you have ordered correctly. For other dancewear items, we allow up to fourteen days from the time you receive your order to contact us to return your order if you are not satisfied with your purchase.
Makeup and Wigs:
All makeup and wigs are a final sale. Please be careful during the checkout process that you have ordered correctly.
Costumes, masks and novelties:
All costumes, masks and novelties are a final sale. Please be careful during the checkout process that you have ordered correctly.
Online orders are processed and shipped within three business days. Shipping times depend on the shipping service selected during checkout (1-5 business days, depending on the service). If you need your order by a specific date, please select the appropriate shipping service and let us know the date you need it by in the comment section of our order; we will do everything we can to accommodate you. Orders are picked up from our store by Canada Post each business day at 1pm.
Please note that we cannot guarantee delivery of Halloween merchandise for orders placed after October 20th. While it is still possible to use Canada Post's expedited services, Malabar will not be responsible for any errors made by Canada Post.
**If you are ordering a large quantity of an item (particularly stackable items like masks and hats), you may experience errors during the checkout process or be quoted an inaccurate shipping price. Please call us, at 1-888-598-2581, and we will happily process your order over the phone.